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THE PRACTICAL ENTERPRISE GROUP
Making your business better.
THE PRACTICAL ENTERPRISE GROUP
Making your business better.
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  • Home
  • Business Central
    • Wiise
    • Warehousing & Apps
    • Not-for-profit
    • Outgrown Xero
    • Outgrown MYOB
  • Solutions
    • Administration
    • Business Continuity Plan
    • Change Management
    • Compliance
    • Configure Price Quote/CPQ
    • Cyber Security
    • Expense & AP Automation
    • Growth & Sales Strategies
    • Internet and Security
    • Managed Services
    • Microsoft Dynamics 365
    • Process Improvement
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    • Financial Services
    • Not-For-Profit
    • Professional Services
    • Warehousing
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Managed Services

We’ll streamline your business and help your people by being the only number they ever need to call.

The Practical Enterprise Group is much more than your average managed service provider.


Our difference is that we go far beyond the standard managed services providers out there.


The PEG will be your first point of contact for your entire environment.

 

Yes, we can:

  • Provide you with unlimited technical support of your IT equipment, infrastructure and people to ensure they are always moving forward, able to rely on their equipment and devices.
  • Provide on-site support whenever needed to keep you up and running.
  • Provide technical architecture administration and management. We will constantly monitor and maintain your on-premise, private & public cloud server & storage technologies, security appliances, backup services, networking & communications equipment and more so they stay in optimal condition. 
  • Provide management reporting that is live and provided in real-time.

Click here to see why we are different

IT Services

Managed Service Agreements

Managed Backup & Disaster Recovery Solutions

Managed Backup & Disaster Recovery Solutions

 Our serviced agreements include:


Helpdesk & Remote Support


The helpdesk is the main point of contact for your IT issues which can be accessed via telephone, email and our customer portal. 


On-site Support

Our on site support team will assist when remote support can't fix the issue.


Technical Architecture Admin & Management

We monitor and ma

 Our serviced agreements include:


Helpdesk & Remote Support


The helpdesk is the main point of contact for your IT issues which can be accessed via telephone, email and our customer portal. 


On-site Support

Our on site support team will assist when remote support can't fix the issue.


Technical Architecture Admin & Management

We monitor and maintain your on-premise, private & public cloud server & storage technologies, security appliances, backup services, networking & communications equipment and more so they stay in optimal condition.


Service Management Reporting

We provide customers access to our service management reports. They detail information on: your IT environment, number of service requests logged, response times, meeting agreed service levels and performance targets.   

Managed Backup & Disaster Recovery Solutions

Managed Backup & Disaster Recovery Solutions

Managed Backup & Disaster Recovery Solutions

  We have developed on-premise and in cloud systems range of managed backup as a Services (BaaS) and Disaster Recovery as a Service (DRaaS).


BaaS and DRaaS solutions provide trustworthy, 24 x 7 monitoring for data protection for your on-premise, in cloud & hybrid system architectures and can be adapted for small single location businesse

  We have developed on-premise and in cloud systems range of managed backup as a Services (BaaS) and Disaster Recovery as a Service (DRaaS).


BaaS and DRaaS solutions provide trustworthy, 24 x 7 monitoring for data protection for your on-premise, in cloud & hybrid system architectures and can be adapted for small single location businesses through to large multiple location enterprises for most cost effective outcome.  


BaaS and DRaaS together provide thorough data protection and business continuity platforms for business. They are designed to work as a stand alone service, or together.

 

Microsoft 365 & Azure Solutions

Managed Backup & Disaster Recovery Solutions

Microsoft 365 & Azure Solutions

 Microsoft 365 should be utilised to it's full capacity more than just email and MS Office applications. We can assist to enhance collaboration, operational efficiency and work flow processes for small business and large enterprises.

    
We've transitioned many businesses, schools and NFP's and other service providers to cloud architectur

 Microsoft 365 should be utilised to it's full capacity more than just email and MS Office applications. We can assist to enhance collaboration, operational efficiency and work flow processes for small business and large enterprises.

    
We've transitioned many businesses, schools and NFP's and other service providers to cloud architectures and improved their business goals and outcomes using these platforms. 


Our Microsoft 365 & Azure services include: 


Cloud readiness assessment & planning;  Cloud optimisation;  Zero downtime migrations;  and Cloud backup.


 

More about our Managed Services

This is why we are different to other providers:

We will also:

  • Provide you with application and platform support.
  • Project manage changes and transitions to your core platforms or systems.
  • Train your staff on best practice usage of your core platforms.
  • Provide expertise in the full Microsoft suite of products including but not limited to:
    • Azure
    • Dynamics 365
    • Microsoft 365
    • Office 365
    • PowerBI
    • Power Platform, Power apps and Power Automate.
    • SQL
    • and more
  • Provide expertise and management for our partner products and platforms.
    • Proofpoint cyber security
    • Wiise (customised ERP on the Microsoft Platform)
    • Unleashed inventory management
    • Jet Reports
    • Salesforce
    • Business Central, Xero, MYOB, Reckon

Areas we can help you

  • IT maintanence
  • 24 x 7 IT monitoring
  • Microsoft 365
  • Office 365
  • Azure
  • BaaS and DRaaS

Where does your business need more support? We offer a broad range of services and packages that be customised to your needs. 

Get a free consultation. Contact us today.
Click here for additional services

Our Managed Services Partner

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