Your system isn't broken. Your process around it might be.
Process improvement grounded in Business Central and Power BI, not generic theory.
A lot of "process improvement" advice sounds good in a workshop and falls apart in daily operations. We work from the system outward — looking at how work actually moves through Business Central, where manual workarounds have crept in, and what's fixable without a full re-implementation.
Where we typically find gains
- Manual data entry & duplication
- Reporting built outside the system
- Approval & workflow bottlenecks
- Inventory & warehousing gaps
- Reconciliation & month-end delays
- Underused automation
The gaps we find most often
Every business is different, but these patterns show up again and again.
Manual data entry
Information keyed into Business Central and then re-keyed elsewhere — spreadsheets, other systems, or duplicate records.
Reporting outside the system
Teams exporting data to build reports manually instead of using Power BI connected directly to Business Central.
Approval bottlenecks
Purchase orders, invoices or journals stuck waiting on manual sign-off instead of automated workflow approval.
Warehousing gaps
Stock accuracy issues from paper-based picking or scanning that isn't properly integrated with Business Central.
Month-end delays
Reconciliation and close processes that take days longer than they should, due to manual reconciliation steps.
Underused automation
Power Automate and built-in Business Central automation sitting unused, while staff do the same task by hand every week.
How we find and fix the gaps
Map current state
Walk the actual process, not just the documented one, to see where work really happens.
Identify gaps
Pinpoint manual steps, workarounds and underused Business Central functionality.
Prioritise fixes
Rank improvements by effort versus impact, so quick wins happen first.
Implement & measure
Roll out changes with clear before-and-after metrics, not just a sense that things feel better.
Fixing depreciation before it compounds
During a Xero-to-Business Central fixed asset migration, we identified declining balance depreciation catch-up entries that were overstating depreciation due to multi-year batch runs. Catching process issues like this before they compound into the general ledger is exactly the kind of gap that generic process consulting misses — because it requires understanding both the process and the system underneath it.
Where's the biggest gap in your process right now?
Book a process review and we'll show you where Business Central is being under-used.
Book a chat