Business Central at our core. The full Dynamics 365 ecosystem covered.
Deep Business Central expertise, backed by real experience across the wider Dynamics 365 and Power Platform family.
"Dynamics 365" spans a wide family of Microsoft products — ERP, CRM, sales, customer service, marketing and more. Business Central is where we go deepest, but we work across the ecosystem around it, so you get one straight-talking partner who understands how the pieces fit together — not a narrow specialist who only knows one corner of it.
What we work across
- Dynamics 365 Business Central
- Wiise (Australian BC)
- Power BI, Power Automate & Power Apps
- Dynamics 365 Sales & Customer Service
- Integration & customisation
- ERP selection & scoping
One connected ecosystem — here's how the pieces fit together
Dynamics 365 is a family of business applications, not one product. Business Central is where our expertise runs deepest, and we work across the rest of the family to make sure everything you use actually talks to each other.
Business Central
The ERP core — finance, inventory, sales, purchasing, warehousing and reporting. This is what we implement and support.
Power Platform
Power BI, Power Automate and Power Apps — built directly on top of your Business Central data.
Dynamics 365 Sales
CRM for sales pipeline and opportunity management. We advise on integration with Business Central.
Dynamics 365 Customer Service
Case management and support workflows. Often integrated with Business Central for order and account context.
Dynamics 365 Customer Insights
Customer data platform for a unified view of behaviour and engagement across channels.
Dynamics 365 Contact Centre
Omnichannel contact centre capability, layered on top of Customer Service.
Dynamics 365 Field Service
Scheduling and dispatch for field-based teams, technicians and asset servicing.
Dynamics 365 Marketing
Campaign management and marketing automation across the Dynamics 365 ecosystem.
One partner who understands the whole picture
Honest platform guidance
We tell you when Business Central is the right fit — and when another part of the Dynamics 365 family fits better — before you commit budget.
Ecosystem fluent
We know how Business Central, the Power Platform, and the wider Dynamics 365 suite connect — so nothing you run sits disconnected.
Recognised delivery track record
2025 Wiise Customer Service Award winner and 2026 CRN Channel Awards finalist, with real client outcomes behind both.
Clarity across a complex multi-entity structure
Duress Group runs seven related entities across Australia, New Zealand and the UK on Business Central. We rebuilt their management reporting in Power BI, giving leadership a single accurate view spanning consolidation and transactional data — the kind of connected reporting that only comes from genuinely understanding the platform underneath it.
Not sure which Dynamics 365 product is right for you?
Book a consult and we'll give you a straight answer — even if it's not us.
Book a chat